Terms of Service

1. Nature of the Service; Wroomly is Not a Party to Rentals

Wroomly is a neutral online venue that allows verified university-affiliated users (“Suppliers”) to list housing for sublet, swap, or short-term rental, and that allows other university-affiliated users (“Consumers”) to discover and inquire about those listings. Wroomly is not a landlord, tenant, broker, real-estate agent, property manager, leasing agent, or party to any rental, sublease, swap, license, or other arrangement between Users. Any agreement entered into between a Supplier and a Consumer is a private agreement strictly between those Users, and Wroomly has no obligations or liability under or in connection with that agreement.

2. Eligibility & Accounts

• You must be at least eighteen (18) years old to use the Service. Suppliers must hold a valid “@umich.edu” email address. Consumers may register with any valid email address.
• You agree to provide accurate, current, and complete information when registering, and to keep that information up to date. You are responsible for all activity that occurs under your account and for safeguarding your password.
• We may refuse, suspend, or terminate any account, in our sole discretion, for any reason or no reason, with or without notice.

3. Sublets, Swaps, and Lease Compliance — Supplier Representations & Assumption of Risk

If you post a Listing as a Supplier, you represent and warrant, on each occasion you post or update a Listing and on each occasion you accept an inquiry, that:

1. You have the full legal right, power, and authority to sublet, swap, assign, license, or otherwise grant occupancy of the property described in the Listing for the dates, scope, and terms you have published;
2. Your sublet, swap, or rental of the property is permitted under your lease, deed, condominium documents, homeowners’ association rules, mortgage, insurance policies, applicable local zoning and short-term rental ordinances, and all other applicable laws and contracts, and where required you have obtained your landlord’s, property manager’s, association’s, or other necessary written consent;
3. The Listing is accurate in all material respects and the photographs depict the actual property being offered;
4. You will collect, remit, and report any applicable taxes (including but not limited to occupancy, lodging, sales, or use taxes); and
5. You will comply with all applicable fair-housing, anti-discrimination, tenant-screening, and consumer-protection laws.

Wroomly does not verify whether a Supplier’s lease, landlord, condominium association, mortgage, or local law permits the sublet or swap being offered, and Wroomly assumes no responsibility whatsoever for doing so. Wroomly expressly disclaims any and all liability arising from or related to unauthorized subletting, assignment, or occupancy. Suppliers are solely responsible for confirming that each posting and each transaction is lawful and permitted, and Suppliers bear all consequences if a posting or transaction was not in fact permitted, including without limitation eviction, lease termination, fines, penalties, damages, claims by landlords or co-tenants, refund obligations to Consumers, loss of deposit, or liability to the Consumer or third parties.

By listing a property on Wroomly, Suppliers acknowledge and agree that they have independently determined that their sublet, swap, or rental is permitted under all applicable agreements and laws, and that Wroomly bears no responsibility or liability if it is not. Suppliers agree to indemnify and hold harmless Wroomly for any claim, loss, damage, fine, penalty, or expense (including reasonable attorneys’ fees) arising from a listing that was not authorized by the Supplier’s landlord, property manager, condominium association, or applicable law.

Consumers acknowledge that a Supplier’s sublet may be canceled or interrupted by a landlord, association, or governmental authority, and that Wroomly is not liable for any such cancellation or interruption. Consumers are encouraged to independently verify the Supplier’s authority to sublet before entering into any agreement.

4. Consumer Responsibilities

Consumers are responsible for independently verifying any Supplier and Listing before paying any money, signing any document, or relying on any statement. We strongly encourage Consumers to (a) tour the property in person or via live video, (b) review the Supplier’s underlying lease and obtain written confirmation from the Supplier’s landlord that the sublet is authorized, (c) execute a written sublease or occupancy agreement, and (d) carry renters’ or guest insurance. Failure to take these steps is at the Consumer’s sole risk.

5. Prohibited Conduct

You agree that you will not, and will not assist anyone else to:

• Post any Listing that is inaccurate, misleading, fraudulent, or that you do not have the legal right to offer;
• Use the Service to discriminate against any person on the basis of race, color, religion, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, marital or familial status, disability, military or veteran status, source of income, or any other characteristic protected by applicable law;
• Circumvent the Service to evade fees, taxes, or platform rules (including by directing Users to transact off-platform after being introduced through the Service);
• Harass, threaten, defame, impersonate, or stalk any other User;
• Upload viruses, malware, scraping bots, or attempt to compromise the security, integrity, or availability of the Service;
• Use the Service for any illegal purpose or in violation of any local, state, federal, or international law.

6. User Content; License to Wroomly

You retain ownership of the text, photographs, videos, and other materials you submit to the Service (“User Content”). By submitting User Content, you grant Wroomly a worldwide, royalty-free, sublicensable, transferable, non-exclusive license to host, store, reproduce, modify, create derivative works of, publicly display, publicly perform, and distribute that User Content solely to operate, improve, promote, and provide the Service. You represent and warrant that you own or have obtained all rights necessary to grant this license and that your User Content does not infringe or violate the rights of any third party.

7. Fees, Payments, and Taxes

Where the Service facilitates payments (for example, through a third-party processor such as Stripe), each User authorizes Wroomly and its processors to charge their designated payment method for the amounts shown at checkout, including any platform fee, deposit, rent, refund, or adjustment. Suppliers are solely responsible for setting prices, issuing refunds where appropriate, and complying with tax obligations. Disputed charges should first be raised with the other User, and may then be escalated to Wroomly, but final resolution of any underlying rental dispute is between the Supplier and Consumer.

8. Reviews & Moderation

We may, but are not obligated to, review, screen, or moderate Listings, reviews, messages, or other User Content, including through automated tools. We may remove or refuse to publish any content, at any time, for any reason. Reviews must reflect the reviewer’s honest, first-hand experience and must not contain prohibited content. We are not responsible for the accuracy of reviews.

9. Intellectual Property

The Service, including its design, logos, trademarks, service marks, trade names (“Wroomly,” the “W” logo mark), and all software, text, graphics, and other content provided by Wroomly (collectively, “Wroomly Content”), are owned by or licensed to Wroomly and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Wroomly Content, nor may you reverse engineer or attempt to extract the source code of our software, unless applicable laws prohibit these restrictions or you have our written permission.

10. Privacy & Data

Our collection, use, and sharing of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described therein.

11. Disclaimer of Warranties

The Service and all content available through it are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Wroomly disclaims all warranties, including any warranty of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, completeness, quiet enjoyment, or habitability. Wroomly does not warrant that any listing is legal, permitted, available, accurate, or safe; that any User is who they claim to be; that any Supplier holds the right to sublet or swap; or that the Service will be uninterrupted, secure, or error-free. You use the Service at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, in no event will Wroomly, its affiliates, officers, directors, employees, agents, contractors, licensors, or suppliers be liable to you or any third party for any indirect, incidental, special, exemplary, consequential, or punitive damages, including without limitation damages for loss of profits, revenue, data, goodwill, use, or other intangible losses, arising out of or in connection with these Terms, the Service, any Listing, any agreement between Users, or any inability to use the Service, even if we have been advised of the possibility of such damages.

Without limiting the foregoing, Wroomly shall have no liability whatsoever for any damages, losses, costs, fines, penalties, eviction proceedings, lease terminations, or other adverse consequences suffered by any User arising from or related to (a) a Supplier’s failure to obtain authorization to sublet, swap, or otherwise transfer occupancy of a property; (b) a landlord’s, property manager’s, or condominium association’s decision to prohibit, cancel, or terminate a sublet or swap; or (c) any violation of a lease, contract, ordinance, or law by any User.

To the maximum extent permitted by law, Wroomly’s aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (i) the total fees you paid to Wroomly directly (excluding amounts paid to or received from another User) in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars (US $100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In such jurisdictions, the foregoing limitations apply only to the maximum extent permitted by applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Wroomly and its affiliates, officers, directors, employees, agents, contractors, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, judgments, fines, penalties, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use of, or misuse of, the Service; (c) your breach of these Terms or any representation or warranty you make in them; (d) any agreement you enter into with another User; (e) any claim by your landlord, property manager, condominium association, co-tenant, neighbor, or governmental authority that your sublet, swap, or listing was not permitted; and (f) your violation of any law or the rights of any third party.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service, remove or hide your Listings or other content, and disable your account, at any time, with or without notice and with or without cause. Sections that by their nature should survive termination (including Sections 1, 3, 6–13, and 15–17) will survive.

15. Dispute Resolution; Governing Law; Venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Michigan, without regard to its conflict-of-laws principles. You and Wroomly agree that the exclusive jurisdiction and venue for any dispute that is not subject to binding arbitration will lie in the state or federal courts located in Washtenaw County, Michigan, and each party irrevocably consents to the personal jurisdiction of those courts.

Before filing a lawsuit, the parties agree to attempt in good faith to resolve any dispute informally for at least thirty (30) days after written notice. The parties may agree in writing to submit any unresolved dispute to binding arbitration on the rules of a mutually acceptable arbitral body, in which case the arbitrator’s decision will be final and enforceable as a court judgment. You and Wroomly agree that any claim will be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action.

16. Changes to the Service or Terms

We may modify the Service or these Terms at any time. If we make a material change to the Terms, we will provide notice through the Service or by email and will update the “Effective date” above. Continued use of the Service after the effective date of any change constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the Service and to close your account.

17. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced in them, constitute the entire agreement between you and Wroomly regarding the Service and supersede all prior agreements on that subject.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any provision will not constitute a waiver of that or any other provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely.
• No agency. No partnership, joint venture, employment, or agency relationship is created by these Terms.
• Force majeure. Wroomly shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, or internet service disruptions.
• Contact. Questions about these Terms may be sent to legal@wroomly.com.

Wroomly is an independent platform and is not affiliated with, endorsed by, or sponsored by the University of Michigan or its Board of Regents.